Delivery & Returns
Delivery charges £25 for mainland UK. Additional charges may apply for Scotland, Northern Ireland, islands, or other non-mainland locations. Any extra fees will be confirmed before dispatch.
Most orders are fulfilled within 10 working days from payment. Larger or specialist items may take longer — please contact us if your order is time-critical.
Offloading is the customer’s responsibility. Suitable equipment should be available to safely remove goods from the delivery vehicle.
For full delivery details, see our Delivery Policy.
Returns & Refunds: Standard items can be returned within 14 days of receipt, subject to our Returns & Refunds Policy. Many products are bespoke or custom-made (modified dimensions, fittings, pumps, colours, etc.) and cannot be returned unless faulty.