Delivery Information – LP Griffiths Ltd (Envirocare Off Mains)
We’re here to help and make things easy for you. If you have any concerns regarding deliveries please call the office on 07771 903612.
All tank orders are booked in with the customer prior to delivery to confirm access, site requirements, and a convenient delivery date. Upon receiving your order a member of the team will call you between working hours on Monday-Friday to confirm the delivery information and access requirements.
If your order is urgent please call us ASAP.
Please note that many of our products are delivered direct via the manufacturer.
Delivery charges are included in the final shopping basket for mainland UK. Additional charges may apply for Scotland, islands, and other non-mainland UK locations.
We aim to deliver most tanks within 10 working days from order and payment. Larger or specialist items may take longer. Contact us if your order is time-critical.
“Free Delivery” applies to mainland UK destinations only. Any manufacturer surcharges for non-mainland UK deliveries will be communicated prior to dispatch.
Delivery times are estimated; exact times cannot be guaranteed. Additional fees may apply for specific delivery time requests.
Some deliveries require larger vehicles. Customers must advise if access is restricted. We will contact you to arrange alternative delivery if necessary.
Offloading is always the customer’s responsibility. Suitable equipment must be available to safely remove goods from the delivery vehicle.
Delivery drivers are not permitted to enter your property or place items in specific locations. Delivery will be made to the nearest safe point accessible by the vehicle.
Deliveries of larger products (typically over 2,500 litres) may require an articulated vehicle. Customers must ensure sufficient access or contact us to arrange alternatives.
If access to your property is restricted, please arrange delivery to an alternative address where access is suitable. Any onward transport from that address to the final destination is your responsibility.
If a delivery is aborted due to access issues or unavailability, LP Griffiths Ltd reserves the right to charge for any additional delivery costs incurred.
Whilst every effort is made to deliver on the expected date, LP Griffiths Ltd cannot accept liability for labour costs or compensation claims arising from failed or delayed deliveries. Customers are strongly recommended to order well in advance of installation.
Risk in the goods passes to you upon delivery. Ownership passes only when full payment, including delivery charges, has been received.